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  • New Arrivals
    New Arrivals
    • Sassy Stretch
    • Top Knot Sassy
    • Sassy Wrap
    • Sassy Twist
    • Buddha Bands
    • Scrunchies
    • Beanies
    • Button Bands
    • Choice
    • Jeep
    • Kandi Collection
    • Shark Week
    • Pride 2022
    • Happy Hour
    • Farmers Market
    • The Botanical Collection
    • The Sassy 420 Collection
    • Sassy Solids
    • The Mitten Collection
    • Let's Get Medical
    • Sassy Supports
    • Random Ass Sass
    • Adventure Box
    • Subscription Box
    • Grab Bags
    • View all
    • Custom Print Headband
    • Pet Face Headbands
    • Gift Card
    • Custom Orders
    • Sassy Styling
    • Caring for Your Sassy Wears
    • Wholesale Inquiries
    • Contact Us
    • 2022 Bridgefest Vendor Application
    • Our Story
    • Press
    • Reviews
    • 2022 Show Schedule
    • View all
    • Wholesale FAQ
    • Custom Orders
    • Line Sheets
    • Variety Picks (Mixed Bags)
    • My Customs
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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

Return/Exchange Policy

In-Store Purchases

In-store items and Sassy Olive handmade products can be exchanged or returned for store credit within 10 days of original purchase and with receipt.* Items must be returned at the same location of purchase and must be unworn, have all original tags attached, and be in new condition. Management reserves the right to refuse a return or exchange if it is determined the product does not meet our return requirements.

* Items with gift receipts can be returned within 45 days of purchase.

Online Purchases

If you wish to return or exchange an item purchased on our website, you may do so by contacting us within 10 days of the delivery date at orders@thesassyolive.online. If the item is unworn or there is a production flaw, you will receive a full refund once the product is received by us. Buyer is responsible for the cost of return shipping unless the return or exchange is due to a production or shipping error by The Sassy Olive. We are not responsible for packages once they have left our hands and are in possession of the Postal Service. We do not hold responsibility for stolen items or for items that are damaged or lost in transit. The buyer is responsible for obtaining insurance and filing a claim with the USPS for any issues related to delivery.

All jewelry, sale, clearance, special offers, and subscription and swag boxes are final.

The Sassy Olive appreciates your understanding and cooperation regarding this policy.

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Custom Orders

The Sassy Olive is proud to offer custom printed headbands for your business or organization.

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Wholesale Inquiries

Interested in stocking Sassy products in your boutique? Let's be friends!!!

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Sassy Olive Contact Us
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Contact us for any questions that arise.
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Sassy Olive
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